Supplier Support

For questions related to SAP Ariba functionalities, please contact the Ariba Help Centre. For questions related to purchasing with CEZ Group, please contact the CEZ Group Service Desk.

Ariba help centre

If you have technical questions or problems, complain about billing for services using the SAP Ariba platform, or have forgotten your SAP Ariba login information, please contact the Ariba Help Centre. This central resource is designed to provide technical support and resolve issues related to using the SAP Ariba platform. You can contact them directly here and their expert team will be happy to provide you with assistance and answers to your questions. For easier orientation, you can use our manual here.

SAP FAQ Portal

For answers to frequently asked questions, we recommend visiting the SAP Ariba Supplier FAQ portal. This portal provides comprehensive information, enriched with previous Supplier Summit meetings, that may be helpful in addressing your questions and needs related to the use of SAP products and services. For additional information and resources, please visit this link.

CEZ Group Service Desk

If you have questions regarding a specific purchasing case or electronic communication with CEZ Group, we will be happy to provide you with support through our Service Desk. The Service Desk is not used to resolve technical issues with the Ariba portal or to manage supplier contact persons.

Please contact us at servicedesk@cez.cz, where our representatives will be available to assist you with your questions or problems regarding business cases and communication with the company.