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CEZ Group Media Press releases CHANGE OF THE PAYMENT PORTAL PROVIDER – 18.12. 7 – 8 AM

16. 12. 2022

CHANGE OF THE PAYMENT PORTAL PROVIDER – 18.12. 7 – 8 AM

We would like to inform you, that as of December 18th 2022 7-8 am, we are changing the payment portal provider.

Dear Customer,

As part of the development of our services, we would like to inform you, that as of December 18th 2022 7-8 am, we are changing the payment portal provider.

The new payment portal will allow:

•             Starting 1.1.2023: payment for charging after each re-charge in customer’s FUTUR/E/GO account (versus one payment for the entire month)
•             Elimination of higher amounts payments issues for the whole month
•             3ds verification of online payments
•             We are working on payments via Google Pay / Apple Pay

As a service provider, we do not have access to your payment card data, therefore we kindly ask you to re-enter the payment card into your FUTUR/E/GO account starting on December 18th from 8am via the FUTUR/E/GO mobile application or via the web portal https://account.elektromobilita.cz/login; Please go to: Account - Payment methods - Add payment method.

If you do not re-enter your payment card details, it will not be possible to charge at CEZ public charging stations.

Should you need more help or in case of any issues, please do not hesitate to contact us at: info@futurego.cz / 211 040 101.

We believe that you will continue to be satisfied with our services and we look forward, that you will charge the energy at our charging stations.

Regards,

The CEZ Electromobility team

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